Ouido Voice

Feature-Rich Business Class Phone Service

Ouido.net delivers high-quality and feature-rich telephone service for business of all size.  From the one person home office worker to business with multiple physical or virtual locations, telecommuters and teams of road warriors Ouido.net offers big business features and functionality at affordable prices. The Ouido.net virtual phone system uses the power and ubiquity of the Internet to provide seamless service delivery.

• Customized Auto Attendant — Extensions, Dial by Name, Music on Hold, "Follow me" Discovery, and more
• Advanced Voicemail — Message Waiting Indicator, Email/SMS/Pager Notification, Browser-based "Visual" Voicemail, and more
• Customized Numbering — Central number with Extensions, Direct numbers (DID), 800 numbers, and local number portability
• Advanced Phone Features — Call Waiting, Call Forwarding, Call Transfer, Three-way Calling, Conferencing, Do Not Disturb, and more
• Integrated Fax Services — Email-to-Fax gateway, Fax-to-Email gateway with support for common file formats (PDF, TIFF)

From the moment a call is received the caller experience is prompt and professional.  Incoming calls can be routed directly to desk sets, mobile phones, automatic attendants, specialized greetings or agent queues. To the caller these answering points appear to be all in within the walls of your company, even if your company has no walls. Whether each call is to be answered by a human operator/agent or auto attendant, Ouido.net delivers the features and functionality of expensive high end PBX systems without the high cost of purchase, installation, training and maintenance.

Affordable Today and Tomorrow

Ouido.net service plans offer the right price for your size business without compromising functionality and depth of services. Our virtual scalable business PBX service enables your business to start at the size you need now and add stations as you grow, remove them as your business changes shape and size.  With support of up to tens of thousands of extensions your Ouido.net solution will grow with you and help you as you grow to better handle both incoming and outgoing call flows.

• Ouido VIRTUAL OFFICE — offers a single phone with multiple line appearances and all the great features that show your callers that you are open for business
• Ouido BUSINESS — provides multiple extensions, shared inbound/outbound trunks, and priced to scale from 2 stations to tens of thousands
• Ouido BUSINESS PLUS — adds redundant Internet connectivity, on site location of voice server platform and other high availability features

Seamless Installation and transition

No matter if you have an existing system in place or starting service anew, Ouido.net makes the transition smooth and transparent.  Complex call routing, recorded announcements, agent queues, dial plans, voice mail and all features can be programmed and tested using temporary pilot numbers in parallel to existing phone services.  Once you have signed off the operation of your new Ouido.net system existing phone numbers can be ported over and pointed at your new system.

Your Virtual Presence

Today’s busy business operator, account manager and other professional workers often have more than one place of business.   A home office, a down town location a cross town office or location across the country are all now virtually the same for voice communication.   Follow me and Fine Me services allow a single phone number to ring in multiple locations or forward to a mobile phone.  You caller will not know if you are home, at the office, in your car or on the beach. A single attendant can field calls destined for workers in the same office or any location in your plan. Outbound caller ID can be set to display your actual location or a central pilot number for your business.